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This help desk is staffed during the business hours of
7:30 a.m. - 8:00 p.m. Monday - Thursday
and 7:30 a.m. - 5:00 p.m. Friday

After Hour Emergencies Will be addressed as soon as possible.



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Frequently Asked Questions
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Help Desk Stats:

As of August 01, 2010
We have 135 current requests.

08   - New
88   - Open
5787   - Completed
33   - On Hold
00   - Referred
03   - Awaiting Parts
00   - Other
00   - Suspended
03   - Pending Approval

Since April 16, 2008
We have completed 5787 requests.


Notice:

KishSOS and KishConnect will be unavailable the first Thursday of each month from 5:00 p.m. until 9:00 p.m. for regular maintenance and updates.

Welcome to the IT Help Desk Trouble Ticket System!

If you are experiencing problems accessing networked resources such as printers or shared folders, please make certain that you are logging into Novell (uncheck "workstation only" at the login prompt).

Help Desk by Phone: x4357

There are no known, current outages.



Please contact helpdesk@kishwaukeecollege.edu with any questions or comments in regards to your experience with Kishwaukee College Helpdesk. Your feedback is very important to us and will greatly help us improve our services.