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(FAQ) Frequently Asked Questions

General
Q:

What Should I Do Before Submitting A Request
A:

1. CHECK YOUR CONNECTIONS, make sure computer power cords,surge protectors, mouse, keyboard and monitor cords are plugged in.

2.CHECK FOR OVERHEATING, make sure you have not blocked the rear cooling fan vents, causing your computer to overheat.

3. REBOOT YOUR COMPUTER. Sometimes just logging off, shutting down and turning your computer back on will reset your computer and put you back online. Give it a try first, then place a request if these tips don't help
  
Printing
Q:

Which printer do I print to in building "H" ?
A:

Users in Building "H" should choose the HP Laser Jet 4
  
Q:

Can I print my reports from home at night to a printer at the office?
A:

Yes you can! You need to have the iPrint software installed. You can install it from our portal.