- ThinkHelpDesk V.6.1c Powered by THINK TANK Hosted Services - 800-501-DATA
Please provide the following information in your trouble ticket:
- Computer/Printer Name
*To obtain your computer name, Right-Click on My Computer located on your desktop and then click Properties.
There is a tab labeled Computer Name and underneath that tab, you'll see Full computer name.
- Location of problem being reported
- Brand and Model of Equipment or Version of Software
- Any error messages that are received
Have you restarted the equipment lately? A simple reboot may resolve the issue you are currently experiencing.
As of May 22, 2013
We have 77 current requests.
12 - New
55 - Open
16085 - Completed
10 - On Hold
00 - Referred
00 - Awaiting Parts
00 - Other
00 - Suspended
00 - Pending Approval
Since April 16, 2008
We have completed 16085 requests.
Welcome to the IT Help Desk Trouble Ticket System!
Hours of operation: Monday - Friday, 8:00 a.m. - 4:00 p.m.
If you are experiencing problems accessing networked resources such as printers or shared folders, please make certain that you are logged into the computer using your KishID and not the Public account.
KishSOS and KishConnect will be unavailable the first thursday of each month from 5:00 p.m. until 9:00 p.m. for regular maintenance and updates.
Help Desk by: Phone x4357, E-mail firstname.lastname@example.org
Please contact email@example.com with any questions or comments in regards to your experience with Kishwaukee College Helpdesk. Your feedback is very important to us and will greatly help us improve our services.