Kishwaukeecollege
- ThinkHelpDesk V.6.1c Powered by THINK TANK Hosted Services - 800-501-DATA
Please provide the following information in your trouble ticket:
- Computer/Printer Name
*To obtain your computer name, Right-Click on My Computer located on your desktop and then click Properties.
There is a tab labeled Computer Name and underneath that tab, you'll see Full computer name.
- Location of problem being reported
- Brand and Model of Equipment or Version of Software
- Any error messages that are received
Self Help
Have you restarted the equipment lately? A simple reboot may resolve the issue you are currently experiencing.
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Statistics |
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As of May 19, 2012
We have 74 current requests.
04 - New
58 - Open
12181 - Completed
10 - On Hold
00 - Referred
01 - Awaiting Parts
00 - Other
01 - Suspended
00 - Pending Approval
Since April 16, 2008
We have completed 12181 requests.
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Notice |
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Welcome to the IT Help Desk Trouble Ticket System!
Hours of operation: Monday - Friday, 8:00 a.m. - 4:00 p.m.
If you are experiencing problems accessing networked resources such as printers or shared folders, please make certain that you are logged into the computer using your KishID and not the Public account.
KishSOS and KishConnect will be unavailable the first thursday of each month from 5:00 p.m. until 9:00 p.m. for regular maintenance and updates.
Help Desk by: Phone x4357, E-mail helpdesk@kishwaukeecollege.edu
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Please contact helpdesk@kishwaukeecollege.edu with any questions or comments in regards to your experience with Kishwaukee College Helpdesk. Your feedback is very important to us and will greatly help us improve our services. |
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