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Help Us, Help You!

 Please provide the following information in your trouble ticket:

  • Computer/Printer Name
    *To obtain your computer name, Right-Click on My Computer located on your desktop and then click Properties.  There is a tab labeled Computer Name and underneath that tab, you'll see Full computer name.
  • Location of problem being reported
  • Brand and Model of Equipment or Version of Software
  • Any error messages that are received

Self Help

 Have you restarted the equipment lately?  A simple reboot may resolve the issue you are currently experiencing. 

Computer Labs


Email

KishConnect

KishID

KishSOS

Help Desk

Laptops

Workstations

Training

Software

Wireless Access

Printers


Telephone System

 


   


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Statistics
   

As of July 26, 2014
We have 52 current requests.

08   - New
33   - Open
20821   - Completed
10   - On Hold
00   - Referred
00   - Awaiting Parts
00   - Other
00   - Suspended
01   - Pending Approval

Since April 16, 2008
We have completed 20821 requests.


Notice
 

Welcome to the IT Help Desk Trouble Ticket System!

Hours of operation: Monday - Friday, 8:00 a.m. - 4:00 p.m.

If you are experiencing problems accessing networked resources such as printers or shared folders, please make certain that you are logged into the computer using your KishID and not the Public account.

KishSOS and KishConnect will be unavailable the first thursday of each month from 5:00 p.m. until 9:00 p.m. for regular maintenance and updates.

 Help Desk by: Phone x4357, E-mail helpdesk@kishwaukeecollege.edu


 

 











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